Jacolight Privacy Policy

Jacolight (“we”, “our”, “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Jacolight mobile application (“App”). By using Jacolight, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information to provide and improve our services:

• Personal Information (provided by you): Name, Mobile number / Email address, City or location (if you provide it while registering), Account login credentials (stored securely on our server).
• Non-Personal Information (collected automatically): Device information (model, OS version, unique device ID), App usage statistics and crash reports, Approximate location (for regional offers or language support).
• Optional Information: Product scan history (for reward tracking), Feedback or support messages.

2. How We Use Your Information

• To create and manage your Jacolight account
• To verify your identity and reward points
• To send reward updates, offers, and notifications
• To improve app performance and user experience
• To provide customer support and respond to your queries
• To comply with legal obligations

We never sell, rent, or trade your personal information to any third party.

3. Sharing of Information

We may share limited data only when necessary:

• With service providers who help us operate the app (e.g., OTP service, cloud hosting).
• With authorities if required by law or court order.

All third-party partners are bound by strict data protection agreements.

4. Data Security

• All data is stored on secure servers with encryption.
• Sensitive data (like passwords or OTPs) is transmitted via HTTPS.
• Access to user data is strictly controlled.

However, no system is 100% secure — users are advised to keep their login details confidential.

5. Data Retention

We retain your information only as long as necessary for providing services. You can request deletion of your account and all associated data anytime by contacting our support team.

6. Your Rights

• Access and update your profile data
• Request deletion of your data
• Withdraw consent for marketing messages
• Contact us for any data-related queries

7. Third-Party Services

Jacolight may use trusted third-party SDKs or APIs (e.g., OTP verification, analytics, or notifications). These services follow their own privacy policies. We recommend reviewing them separately if prompted in the app.

8. Children’s Privacy

Jacolight is intended for users aged 18 years and above. We do not knowingly collect data from minors. If you believe a minor has provided us data, contact us immediately.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be notified within the app or via email.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Jacolight Support Team
Email: shreemadhucasting3@gmail.com
Website: https://sreemadhucasting.com/